Wise.io provides predictive intelligence to help your agents be more productive and focus where customers need them most.
Get tickets into the hands of the right agent faster.
Show agents the best response template to resolve customer issues.
Increase productivity by automatically replying to designated tickets.
Match customers with more personalized offers to increase engagement and expand revenue.
Identify at-risk customers and rapidly respond with the best save plan to fortify loyalty.
Prioritize prospect opportunities with the best sales and marketing approach to close more business.
“With machine learning technology that is fast and simple enough for our agents to use, Wise.io has given us a leg up on responding effectively to our customers.”
Sean Rivers, Director of Customer Service at Republic Wireless
“The ability to rapidly implement high-performance machine learning applications with Wise.io’s technology has the potential to radically improve the business of customer support.”
Mike Stringer, Group Director, Data Science at Citrix
“We do have certain people who are better suited to certain issues, so rather than have tickets sit in queue before they get assigned, we have started using Wise Support for routing.”
Taylor Higley, Director of Information Services at AFGE
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