Wise.io in the News

Smart Customer Service: Creating a Powerful, Data-Driven Customer Service Organization: Part 1

Smart_customer_service.png An article by Jeff Erhardt, CEO, Wise.io

Today's customer service organization is expected to do more with less: more high-value customer engagement, less effort. But there haven't always been the tools, technology, and budget to succeed. It's been the heroic efforts of service reps and managers that have kept customers happy day in and day out. Read more.